Customer service

1 FAQ

1.1 Are Embroider Buddies machine-washable?

Yes! Embroider Buddy™ skins and pods are machine-washable. We recommend using the gentle cycle and a mild detergent.

1.2 Is Embroider Buddy™ child-safe?

Yes! All Embroider Buddy™ plush toys comply withEuropean CE safety standards. For more on this see Toy Safety.

1.3 What size hoop do you need to embroider the 41cm (16") Embroider Buddy™?

The 41cm (16") Embroider Buddies™ can be embroidered using:

15 cm (6") round commercial hoop
10x10 cm (4x4") home embroidery hoop